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Bachman's IT Support
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Zoom (Desk phone / Yealink)

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Is this request for a new employee?

No

Yes (If Yes, Please complete New Hire / Leaving / Account Request)

Have you rebooted?

No - If No, please reboot prior to submitting a ticket - Here is how to reboot https://bachmans.kayako.com/en-us/article/2-how-to-reboot-your-computer-prior-to-entering-a-ticket

Yes

Device type

Zoom Application

Yealink / Hardphone

Which Device is affected?

Computer Application

Smart Device Application

Type of request Optional

Settings / Operating question

Maintenance / Trouble shooting

Managers only section Optional

Change/New Phone Number

New Zoom Meeting Account / No Phone

Headset/Physical Phone order Request

Which phone number is associated with the account? (Please type in number below) Please provide MAC address of phone Optional Located back of phone What kind of support are you looking for?

Location

Department (Required)

Subject Message Your email address Your name Upload files (Optional. Max Size: 20MB)

Choose files or drag and drop files click here to choose files

Email CC Optional

Priority

I consent for Bachman's IT Support to process my data and agree to the terms of the Privacy Policy Are you a robot?

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