English (United States)
Español
Start a conversation
Sign in
Start a conversation
Bachman's IT Support
Start a conversation
XStore Point of Sale
Send us a message
Department (Required)
Lyndale - 001
Call/Order Center - 002
eComm - 003
Maplewood - 004
Apple Valley - 005
Plymouth - 006
Eden Prairie - 007
Fridley - 008
Galleria - 044
Garden Maintenance - 046
Weddings - 047
Plant Leasing - 048
Landscaping - 049
Nursery Wholesale - 050
Cedar Acres - 050
Mendota Warehouse - 054
Perishables Warehouse - 055
Butler Warehouse - 058
Lakeville Greenhouse - 059
Perennial Production - 062
Nursery Production - 063
Container Production - 064
Planter Production - 065
Fresh Design - 067
Customer Service - 100
Maintenance - 101
Motor Shop - 102
Bulk Delivery - 106
Package Delivery - 107
Grocery - 110
Retail Ops - 111
Marketing - 112
Visual Merch - 113
Print Shop - 114
Gift Buying - 115
Perishables Procurement - 116
Executives - 120
HR - 121
LP/Safety - 122
Accounting - 124
IT - 125
Purple Cloud - 136
Subject
Forgot to close xstore?
Please select this option if your location forgot to close the store the previous night.
No
Yes
Error Message - Printer Error?
No
Yes (Please verify all cables are plugged in properly, printer is turned on and the slip error light is not blinking)
Error Message - Hardware Error?
No
Yes (Please remove the wireless scanner from the cradle and scan the QR code on the back to re-pair the device.)
Error Message - Validation "There is no cash drawer present"?
No
Yes (Please verify all cables are plugged in properly)
Error Message - Application Timeout?
No
Yes (Click the Retry button in the bottom left hand corner)
Error Message - Pre-Flight Checks Failed?
No
Yes
xStore - Touch Keyboard issue?
No
Yes
Elo Register Name(s)?
Email CC
Optional
Failure to type the full email address will result in no CC on this ticket. Example: User@Bachmans.com
Priority
Low (Account setups, questions or nice to have requests)
Normal (Printer issues / hardware requests)
High (Password Reset)
Urgent (No network or outage)
Message
Your email address
Your name
Upload files
(Optional. Max Size: 20MB)
Choose files
or drag and drop files
click here to choose files
I consent for Bachman's IT Support to process my data and agree to the terms of the
Privacy Policy
Are you a robot?