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Bachman's IT Support
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Subject
Department (Required)
Lyndale - 001
Call/Order Center - 002
eComm - 003
Maplewood - 004
Apple Valley - 005
Plymouth - 006
Eden Prairie - 007
Fridley - 008
Galleria - 044
Garden Maintenance - 046
Weddings - 047
Plant Leasing - 048
Landscaping - 049
Nursery Wholesale - 050
Cedar Acres - 050
Mendota Warehouse - 054
Perishables Warehouse - 055
Butler Warehouse - 058
Lakeville Greenhouse - 059
Perennial Production - 062
Nursery Production - 063
Container Production - 064
Planter Production - 065
Fresh Design - 067
Customer Service - 100
Maintenance - 101
Motor Shop - 102
Bulk Delivery - 106
Package Delivery - 107
Grocery - 110
Retail Ops - 111
Marketing - 112
Visual Merch - 113
Print Shop - 114
Gift Buying - 115
Perishables Procurement - 116
Executives - 120
HR - 121
LP/Safety - 122
Accounting - 124
IT - 125
Purple Cloud - 136
Error Message - Printer Error
No
Yes (Please verify all cables are plugged in properly)
Error Message - Hardware Error
No
Yes (Please remove the wireless scanner from the cradle and scan the QR code on the back to re-pair the device.)
Error Message - Validation "There is no cash drawer present"
No
Yes (Please verify all cables are plugged in properly)
Error Message - The server cannot be accessed.
No
Yes
Message
Your email address
Your name
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Priority
Low (Account setups, questions or nice to have requests)
Normal (Printer issues / hardware requests)
High (Password Reset)
Urgent (No network or outage)
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